1. What Are Cookies
Cookies are small text files that a website places on your device (computer, tablet, or mobile phone) when you visit it. They are widely used to make websites work correctly, to improve efficiency, and to provide reporting information to website operators.
Cookies set by the website operator are called “first-party cookies”. Cookies set by parties other than the website operator are called “third-party cookies”. Third-party cookies enable features or functionality provided by third parties, such as analytics services or embedded content. The third party setting these cookies can recognise your device when it visits the originating website and also when it visits certain other websites.
This Cookie Policy explains which cookies are used on the ralova.info website, why they are used, and how you can manage your preferences. It should be read alongside our Privacy Policy.
2. How We Use Cookies
Ralova uses cookies on the ralova.info website for the following purposes:
- ▪Ensuring the website functions correctly: Certain cookies are strictly necessary for basic site operation, including navigation between pages and the retention of your cookie consent preference.
- ▪Understanding website usage: Where you have given consent, analytics cookies allow us to understand how visitors interact with the site — which pages are visited, how long visitors stay, and which pathways are taken through the site.
- ▪Improving site performance: Performance cookies help us identify technical issues and optimise page load times.
We do not use cookies to serve targeted advertising, to build individual behavioural profiles for commercial purposes, or to share data with advertising networks.
3. Cookie Categories
The cookies used on ralova.info fall into three categories:
Strictly Necessary
Always Active
These cookies are required for the website to operate. They cannot be switched off in our systems and are typically set in response to actions you take, such as setting your cookie preferences, logging in, or completing a form. Without these cookies, services you have asked for cannot be provided.
| Name |
Purpose |
Duration |
| ralova_consent |
Stores your cookie consent preferences |
12 months |
| PHPSESSID |
Session management for form submissions |
Session |
Analytics
Requires Consent
Analytics cookies allow us to count visits and understand how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymised. If you do not allow these cookies, we will not know when you have visited our site.
| Name |
Purpose |
Duration |
| _ga |
Google Analytics: distinguishes unique visitors |
2 years |
| _ga_* |
Google Analytics: maintains session state |
2 years |
| _gid |
Google Analytics: distinguishes visitors (24-hour expiry) |
24 hours |
Functional
Requires Consent
Functional cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function correctly.
| Name |
Purpose |
Duration |
| maps_* |
Google Maps embed on contact page: stores map preferences |
6 months |
4. Third-Party Cookies
Some cookies on ralova.info are placed by third-party services. Ralova does not control the placement or management of these cookies directly. The following third-party services may place cookies on your device when you visit our site:
- ▪Google Analytics (Google LLC): Provides anonymised website usage reporting. Google’s privacy policy is available at policies.google.com/privacy. These cookies are only set if you have accepted analytics cookies via our consent banner.
- ▪Google Maps (Google LLC): Powers the embedded map on our contact page. Visiting the contact page may result in Google Maps-related cookies being set, subject to your functional cookie consent preference.
- ▪Google Fonts: Fonts served from fonts.googleapis.com. Google may log the request, however no persistent cookie is set for this service. See Google’s privacy documentation for details.
We do not use third-party advertising networks, social media tracking pixels, or affiliate tracking cookies.
5. Cookie Duration
Cookies used on this site fall into two duration categories:
- ▪Session cookies: These are temporary files that are deleted when you close your browser. They are used to maintain continuity within a single browsing session.
- ▪Persistent cookies: These remain on your device for a set period after your browser session ends, or until you manually delete them. The duration for each persistent cookie is noted in the cookie tables in Section 3.
You can view the specific expiry date of any cookie stored in your browser using your browser’s developer tools.
6. Managing Your Preferences
When you first visit ralova.info, a cookie consent banner is displayed. This banner allows you to choose which categories of cookies you accept:
- ▪Accept All: Accepts all cookie categories, including analytics and functional cookies.
- ▪Accept Partial: Accepts strictly necessary and functional cookies, but not analytics cookies.
- ▪Functional Only: Accepts strictly necessary cookies only. Analytics and functional enhancement cookies will not be set.
Your preference is stored in the ralova_consent cookie, which has a 12-month lifespan. You may update your preference at any time by clicking “Cookie Settings” in the footer of any page on this site, which will re-open the consent banner.
Click here to reopen Cookie Settings and review or change your current preference.
7. Opt-Out Options
In addition to managing preferences via the cookie banner, you may control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and configure alerts when a cookie is set. The following links provide guidance for common browsers:
- ▪Google Chrome: Settings → Privacy and Security → Cookies and other site data
- ▪Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- ▪Safari: Preferences → Privacy → Manage Website Data
- ▪Microsoft Edge: Settings → Privacy, Search, and Services → Cookies and site permissions
Please be aware that blocking or deleting all cookies may affect the functionality of this website. Strictly necessary cookies cannot be refused without impacting core site operations.
To opt out of Google Analytics tracking specifically across all websites, you may install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
8. Policy Updates
Ralova may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the cookies placed on this site. The date at the top of this page indicates when the policy was last revised.
Where changes are substantive, we will display the updated cookie consent banner on your next visit so that you have the opportunity to review and confirm your preferences under the revised policy.
Continued use of the ralova.info website following publication of an updated Cookie Policy constitutes acceptance of the updated terms as they apply to strictly necessary cookies. For non-essential cookie categories, your stored consent preference remains in effect unless you actively update it.